About IDS
Industrial Door Services was founded in 1987 with a clear aim: to deliver high-quality roller shutter doors and practical access solutions for industrial, commercial and retail clients. From our early beginnings in Newport, we have grown steadily while maintaining the same focus on reliability, quality workmanship and bespoke customer support. Today, IDS works with clients across the UK, supporting everything from one-off installations to ongoing maintenance programmes for busy operational sites.
Experience You Can Rely On
With over 35 years of combined experience, our team brings strong technical knowledge and hands-on engineering capability to every project. We have supported a wide range of customers, including South Wales Fire and Rescue Service and Rolls Royce, delivering solutions matched to each site and application.
That experience helps us understand the practical pressures faced by facilities managers, contractors, manufacturers, logistics operators, property teams and public sector organisations. We provide straightforward advice, effective solutions and dependable outcomes.
Areas of Expertise
IDS specialises in industrial door installation, roller shutter doors, repairs and emergency call-outs, planned preventative maintenance, high-speed doors, automated systems and bespoke door solutions tailored to client needs.
Our engineers are trained to work with a wide range of door types and systems. This means customers can come to one trusted supplier for installations, servicing, repairs, safety inspections and ongoing technical support.
Industrial Door Installation
Repairs & Emergency Callouts
Planned Preventative Maintenance
Roller Shutter Doors
High-speed Doors and Automated Systems
Bespoke Door Solutions Tailored to Client Needs
Our Values
We pride ourselves on being a friendly, approachable, and professional team. Our approach is built around:
- Customer First: We put our clients at the centre of everything we do
- Reliability: Turning up when we say we will and delivering on our promises
- Quality Workmanship: Completing every job to a high standard
- Honesty & Transparency: Clear communication from start to finish
- Safety: Maintaining strict health and safety standards on every project
We believe strong relationships and trust are the foundation of long-term success
Accreditations and Credentials
Industrial Door Services is committed to maintaining the highest standards of quality, safety, and compliance across all areas of our work. We are proud to hold the following recognised accreditations and certifications:
- UKAS Management Systems – ISO 9001 (Quality Management System)
- UKAS Management Systems – ISO 14001 (Environmental Management System)
- UKAS Management Systems – ISO 45001 (Occupational Health & Safety Management)
- ADSA (Automatic Door Suppliers Association)
- CHAS (Contractors Health and Safety Assessment Scheme)
- DHF (Door & Hardware Federation)
- Constructionline (Standards and Compliance)
- SafeContractor (Health & Safety Accreditation)
In addition, all of our engineers are fully trained and DBS vetted, giving our clients complete confidence in the professionalism, safety, and reliability of our team.
Speak to the Team Today
Whether you are planning a new installation, dealing with a damaged door or reviewing maintenance across a portfolio of sites, IDS can help you identify the right next step.
Trusted By
IDS have provided roller shutters for the following:
